Tuition Policy

1. Introduction

At Thai Language Tuition UK (TLT-UK), I am committed to providing supportive, structured and personalised Thai language tuition to help every student develop their knowledge, confidence and ability to communicate in Thai.

This Tuition Policy explains how private tuition is organised, what students can expect from their learning experience, and the responsibilities of both the teacher and the student.

Whether you are completely new to Thai or looking to develop your existing language skills, I want you to feel comfortable, supported and clear about how tuition works before you begin. Please take the time to read this policy before booking an introductory session. By proceeding with enrolment, students are expected to familiarise themselves with and follow the arrangements outlined in this policy, together with the full TLT-UK Terms and Conditions.

My aim is to create a positive and productive learning partnership where expectations are clear, communication is open, and students have the opportunity to make meaningful progress in their Thai language journey.

2. Type of Tuition and Lesson Arrangements

Thai Language Tuition UK (TLT-UK) provides personalised, private one-to-one Thai language tuition for adults. Lessons are tailored to each students’ current ability, learning goals, interests and individual pace.

All lessons are delivered online through Microsoft Teams, allowing students to learn from the comfort of their own homes, wherever they are based.

Lessons are available in two formats:

  • 60-minute lessons: Ideal for regular learning, focused practice and steady progress.
  • 90-minute lessons: Suitable for students who would benefit from additional time to explore topics in greater depth, practise language skills and consolidate their learning.

The lesson duration is discussed and agreed before tuition begins. Two-hour sessions are not offered, as I believe shorter, focused lessons provide a more effective and manageable learning experience.

Each student follows an Individual Learning Plan (ILP), which provides structure, direction and continuity throughout their learning journey. Lessons are designed to develop practical communication skills alongside vocabulary, grammar, listening, reading and other areas of Thai language learning, according to the student’s needs and level.

Tuition is arranged directly between the teacher and the student. Students are expected to commit to at least one lesson per week to maintain consistency, build on previous learning and make steady progress.

Where possible, lessons are scheduled for the same day and time each week, providing students with regular learning routine. For students who work shifts or have other scheduling commitments, alternative arrangements can be discussed and agreed between the teacher and the student.

Any agreed lesson schedule should be maintained as consistently as possible to support continuity of learning.

As tuition is personalised, students may progress at different rates depending on their starting level, learning objectives, participation and time devoted to independent practice. My aim is not simply to complete lessons, but to help students develop the knowledge, confidence and practical skills to use Thai more independently in real-life situations.

3. Introductory Session

Before enrolling in private tuition, all prospective students are invited to book a free introductory session, lasting approximately 30-45 minutes.

The introductory session provides an opportunity for us to get to know each other, discuss your reasons for learning Thai and explore what you would like to achieve. It also allows me to understand your previous experience with the language, your current level and any particular learning needs or goals.

During the session, we will discuss:

  • Your reasons for wanting to learn Thai and what you hope to achieve.
  • Your previous experience with Thai, including any self-study or formal lessons.
  • Your current knowledge and ability, where applicable.
  • Your learning goals, interests and areas you would particularly like to develop.
  • My teaching approach and how lessons are structured.
  • Lesson arrangements, including frequency, duration and scheduling.
  • Tuition fees, registration and the enrolment process.

For students who already have some knowledge of Thai, the session may also include some informal language activities to help me understand their current abilities and identify a suitable starting point. There is no expectation that prospective students will have any prior knowledge of Thai. Complete beginners are very welcome.

The introductory session is an opportunity for both the prospective student and the teacher to decide whether private tuition with TLT-UK is a suitable match. Booking or attending an introductory session does not create an obligation to enrol.

Following the session, prospective students who wish to proceed will be guided through the registration and enrolment process.

4. Enrolment and Registration

Following the introduction session, perspective students who wish to proceed with private tuition will be invited to complete the TLT-UK registration form.

The registration form collects information about the student’s language background, previous learning experience, personal interests and reasons for learning Thai. This information helps me understand each student’s needs and prepare an appropriate learning plan.

A one-off registration fee of £95 is payable upon enrolment. This covers the preparation and provision of learning resources and ongoing educational support throughout the student’s active period of tuition.

Registration includes access to personalised learning materials, vocabulary lists, exercises, lesson notes, homework assignments, listening practice and individual progress assessments.

Once registration has been completed and the registration fee has been received, I will begin preparing the student’s Individual Learning Plan (ILP) and initial learning materials. You will then receive an email confirming your enrolment as a TLT-UK student, together with any relevant information to help you get started with your Thai learning journey.

5. Tuition Fees and Payments

Thai Language Tuition UK (TLT-UK) operates on a private tuition basis, with fees reflecting the personalised teaching, preparation and learning support provided to each student.

Tuition Rates

The current tuition rates are:

  • 60-minute lesson: £35
  • 90-minute lesson: £50

The registration fee of £95 is separate from regular tuition fees and covers the provision of learning materials, resources and ongoing educational support throughout your active period of tuition.

Monthly Tuition Payments

Regular tuition fees are payable monthly in advance, based on your agreed lesson schedule.

Monthly tuition payments are calculated according to the number of lessons scheduled within the relevant billing period. Students are expected to maintain their agreed weekly lesson commitment and ensure that tuition payments are made by the specific due date.

Invoices or payment reminders will be issued where applicable to help students keep their tuition payments up to date. Any changes to tuition rates will be communicated to students in advance.

6. Booking and Scheduling

Private tuition at Thai Language Tuition UK (TLT-UK) is organised around regular weekly lessons to support consistency, continuity and steady progress in learning Thai.

Regular Weekly Lessons

Students are required to commit to at least one lesson per week. A regular weekly schedule helps students maintain momentum, reinforce previous learning and develop their language skills progressively.

Where possible, lessons are scheduled for the same day and time each week. This provides a consistent learning routine and allows both the teacher and student to plan their schedules in advance.

Flexible Scheduling

For students who work shifts or have other commitments that make a fixed weekly schedule difficult, alternative arrangements may be discussed and agreed directly with the teacher. Any flexible scheduling arrangement should still support regular weekly learning wherever possible.

Lesson Arrangements

The agreed lesson duration, day, time and frequency will be confirmed during enrolment. Students are expected to attend their lessons at the agreed time and maintain their regular lesson schedule.

Any requests to change an established lesson schedule should be discussed with the teacher in advance and are subject to availability. TLT-UK reserves the right to review lesson arrangements where changes are necessary to maintain the quality and continuity of tuition.

7. Cancellations and Rescheduling

At Thai Language Tuition UK (TLT-UK), regular lesson times are reserved for individual students. To ensure that teaching time is managed fairly and consistently, the following cancellation and rescheduling arrangements apply.

Student Cancellations

Students who need to cancel or reschedule a lesson must provide at least 48 hours’ notice.

  • Where at least 48 hours’ notice is given, students may requests to reschedule the lesson, subject to the teacher’s availability. If an alternative lesson time cannot be arranged immediately, the value of the cancelled lesson will be added to the student’s lesson credit balance and can be used towards a replacement lesson when a mutually convenient time becomes available.
  • Where less than 48 hours’ notice is given, the lesson will be charged in full and cannot normally be rescheduled or carried forward as credit.
  • If a student does not attend a scheduled lesson without providing prior notice, the lesson will be considered missed and charged in full.

Rescheduled Lessons

Any rearranged lesson must be agreed directly with the teacher. Rescheduling is subject to availability and should take place within an agreed timeframe.

Once an alternative lesson date and time have been agreed, the rescheduled lesson becomes a confirmed booking. If the student subsequently cancels or is unable to attend the rescheduled lesson, the lesson hour will be forfeited and cannot be rescheduled again, carried forward as credit or refunded.

A request to reschedule does not automatically guarantee an alternative lesson time.

Teacher Cancellations

If the teacher needs to cancel a scheduled lesson, students will be offered an alternative lesson time where possible. If an alternative time cannot be arranged immediately, the value of the cancelled lesson will be added to the student’s lesson credit balance. The student can then arrange a replacement lesson when a mutually convenient time becomes available.

Lesson credits are retained for the student to use towards replacement lessons and are not refundable in cash.

Exceptional Circumstances

I understand that unexpected situations can arise. Genuine emergencies or exceptional circumstances will be considered individually, and flexibility may be offered at the teacher’s discretion.

Use of Lesson Credits

Any lesson credit issued must be used within three weeks (21 calendar days) from the date the original lesson was cancelled. Students are responsible for arranging a replacement lesson within this period, subject to the teacher’s availability.

If a replacement lesson cannot be arranged or the credit is not used within the three-week period, the credit will expire and the lesson fee will not be refunded.

Once a replacement lesson has been agreed, it becomes a confirmed booking and is subject to the rescheduled lesson cancellation arrangements outlined above.

8. Student Responsibilities

Learning a language is a shared commitment between the teacher and the student. While I provide structured lessons, personalised learning materials and ongoing guidance, students also play an important role in their own progress.

To make the most of private tuition, students are expected to:

Attendance and Punctuality

  • Attend scheduled lessons on time and be ready to begin.
  • Make every effort to maintain their agreed weekly lesson schedule.
  • Inform the teacher promptly if they experience any technical difficulties that may affect their attendance.

Participation and Preparation

  • Take an active part in lessons and engage with the learning activities provided.
  • Come to lessons prepared and review previous learning where appropriate.
  • Ask questions and communicate any difficulties or areas they would like further help with.

Independent Learning and Homework

  • Complete homework assignments and exercises where possible.
  • Review lesson notes, vocabulary and learning materials between lessons.
  • Make time for independent practice to reinforce what has been covered during lessons.

Communication and Progress

  • Communicate openly about their learning experience, challenges and changing goals.
  • Let the teacher know if they feel that the pace, content or approach needs adjusting.
  • Take responsibility for their learning while making use of the guidance and support available.

Consistent attendance, active participation and regular independent practical all contribute to effective language learning. Although progress will vary from one student to another, a positive attitude and willingness to practise are essential to making steady progress in Thai.

9. Learning Materials and Resources

At Thai Language Tuition UK (TLT-UK), learning materials are an important part of the teaching and learning process. Resources are selected and prepared to support each student’s individual learning needs, current ability and learning objectives.

Learning Materials Provided

As part of their tuition, students receive access to a range of learning materials and resources, which may include:

  • Personalised lesson notes and summaries.
  • Thai vocabulary lists and useful expressions.
  • Grammar explanations and language exercises.
  • Homework assignments and additional practice activities.
  • Listening exercises and audio resources.
  • Supplementary materials to support individual learning goals.

Materials are provided throughout the learning journey and may be adapted or updated as students develop their knowledge and language skills.

Access to Learning Resources

Learning materials, lesson notes and homework assignments are shared through the online learning platforms and communication channels used by TLT-UK. Students will be informed of how to access their learning resources and are responsible for keeping up to date with the materials provided.

Use of Learning Materials

All teaching materials, resources, exercises and original content produced by TLT-UK are provided for the personal educational use of enrolled students. Students must not reproduce, distribute, publish, share with others or use these materials for commercial purposes without prior written permission from TLT-UK.

The content and resources provided remain the intellectual property of their respective owners. Where materials are created by TLT-UK, copyright remains with TLT-UK unless otherwise stated.

Students are welcome to keep their personal lesson notes and learning materials for their own future reference.

10. Progress, Assessment and Feedback

At Thai Language Tuition UK (TLT-UK), each student follows an Individual Learning Plan (ILP) designed around their current level, learning goals and individual needs.

The purpose of the Individual Learning Plan (ILP) is to provide clear learning direction, help students understand what they are working towards and ensure that lessons remain relevant to their purposes.

Monitoring Learning Progress

Student progress is monitored throughout the learning journey through lesson activities, exercises, homework assignments and practical language tasks. This allows me to identify areas of strength, recognise aspects that need further attention and adjust lesson content where necessary.

Progress Assessment and Reviews

Students’ progress is reviewed periodically to evaluate their development and identify the next steps in their learning.

These reviews may consider areas such as:

  • Vocabulary development and understanding.
  • Grammar and sentence construction.
  • Speaking and communication skills.
  • Listening comprehension.
  • Reading and writing, where appropriate to the student’s learning goals.
  • Confidence in using Thai in practical, real-life situations.

The frequency and focus of assessments will depend on each student’s learning plan and level.

Feedback and Learning Goals

Feedback is provided throughout lessons to help students understand their progress, recognise areas for improvement and build confidence in using Thai. Individual Learning Plan (ILP) may be updated as students develop their skills, achieve learning goals or identify new areas they would like to explore.

My aim is to ensure that every student has a clear sense of direction and understands how each stage of learning contributes to their overall development in Thai.

11. Communication and Student Support

At Thai Language Tuition UK (TLT-UK), I believe that good communication is an important part of successful language learning. Students are encouraged to communicate openly and ask questions whenever they need clarification or guidance.

Communication Between Lessons

Students may contact me between scheduled lessons if they have questions relating to their learning materials, homework assignments or topics covered during previous lessons. I aim to provide guidance and support where possible, helping students maintain their learning progress between lessons.

Contact and Response Times

Communication should take place through the agreed contact channels used by TLT-UK. Messages will normally be responded to during reasonable working hours. While I will make every effort to respond promptly, students should not expect immediate replies outside normal working hours, during weekends or when I am unavailable.

Additional Learning Support

Where a student requires further explanation, additional practice or more detailed guidance on a particular topic, this can be discussed and incorporated into a future lesson where appropriate. Ongoing support is included as part of the tuition service; however, it does not include unlimited individual teaching or additional lessons outside the agreed tuition arrangements.

12. Holidays and Breaks

I understand that students may occasionally need time away from their regular lessons due to holidays, work commitments or personal circumstances. Similarly, there may be periods when I am unavailable to teach.

To help maintain consistency and ensure that lesson arrangements are managed fairly, the following guidelines apply.

Student Holidays and Planned Absences

Students are encouraged to inform me of any planned holidays or periods of unavailability as early as possible. As tuition is organised around regular weekly lesson commitments, monthly tuition payments will continue during planned student holidays. This ensures that the student’s regular lesson schedule remains reserved.

Lessons missed due to a planned holiday will be recorded as lesson credits and can be made up after the student returns, at a mutually convenient time and subject to the teacher’s availability.

Students should arrange to use these credits within an agreed timeframe following their return. The usual three-week credit expiry period outlined in Section 7 will not automatically apply to lessons missed during planned holidays.

Students are encouraged to discuss their holiday dates and make-up lesson arrangements with me in advance.

Teacher Holidays and Unavailability

If I plan to take time away from teaching, students will be informed in advance wherever possible. Where scheduled lessons cannot take place due to my unavailability, alternative lesson arrangements will be discussed.

If a replacement lesson cannot be arranged immediately, the applicable lesson credit arrangements outlined in Section 7 will apply.

Temporary Breaks in Tuition

If a student wishes to take an extended break from tuition, they should discuss this with me in advance. As TLT-UK operates on a regular weekly tuition basis, any temporary break may affect the student’s established lesson schedule. Continuation of tuition and the availability of the usual lesson time will need to be agreed before the break begins.

Students wishing to resume tuition after an extended break may need to arrange a new lesson schedule, subject to availability.

13. Ending Tuition

I understand that students’ circumstances, priorities and learning goals may change over time. If a student wishes to discontinue tuition, I ask that they communicate this directly with me.

Ending Tuition by the Student

Students who wish to end their tuition should provide at least one month’s notice in writing. This allows sufficient time to organise the teaching schedule and bring the learning arrangements to a suitable conclusion.

Any outstanding tuition fees must be settled before the end of the tuition arrangement.

Ending Tuition by TLT-UK

In certain circumstances, TLT-UK may need to discontinue tuition. Where possible, reasonable notice will be provided, and any outstanding lesson arrangements will be discussed with the student.

Outstanding Lesson Credits

Any unused lesson credits should be arranged and used before the tuition arrangement ends. Lesson credits are not refundable in cash and cannot be transferred to another student.

Access to Learning Materials

Students may retain personal copies of lesson notes and learning materials already provided for their own educational use. Access to online learning platforms and ongoing tuition support may end when the tuition arrangement is discontinued.

I appreciate the time and commitment students invest in learning Thai with TLT-UK and hope that their learning experience has been both enjoyable and rewarding.

14. Changes to the Tuition Policy

Thai Language Tuition UK (TLT-UK) reserves the right to review and update this Tuition Policy from time to time to reflect changes in teaching arrangements, business operations or the services provided.

Where changes are made, existing students will be informed of any updates that may affect their tuition arrangements. The latest version of the Tuition Policy will be made available through the TLT-UK website. Students are encouraged to review the policy periodically to remain familiar with the current tuition arrangements.

By continuing with tuition following notification of any policy changes, students acknowledge the updated arrangements, subject to any applicable rights under the TLT-UK Terms and Conditions.