1. Introduction
Thai Language Tuition UK (TLT-UK) is committed to making its websites accessible and easy to use for as many people as possible.
We want visitors to be able to access our website content, explore our Thai language learning resources and find information about our tuition services in a way that works for them.
This Accessibility Statement applies to the following websites:
We recognise that people access websites in different ways and may use assistive technologies or accessibility features to support their browsing experience.
We aim to improve accessibility over time and welcome feedback from visitors who experience difficulties using our websites.
2. Accessibility Standards
We aim to make our websites accessible in accordance with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, an internationally recognised standard for website accessibility.
These guidelines provide recommendations for making website content more accessible to people with different disabilities and access needs, including people who:
- Use screen readers or other assistive technologies.
- Have visual impairments or difficulty distinguishing colours.
- Have hearing impairments.
- Have difficulty using a mouse or other pointing device.
- Have dyslexia or other cognitive or learning difficulties.
- Need to enlarge text or adjust how content is displayed.
We recognise that accessibility is an ongoing process. We aim to improve our websites over time and consider accessibility when creating new content or making changes to existing pages.
We have not yet confirmed that all parts of our websites fully meet WCAG 2.2 Level AA. We therefore do not claim full compliance at this stage.
3. Accessibility Features
We aim to make our websites easier to navigate, understand and use by incorporating accessibility-friendly features wherever reasonably possible.
These include:
3.1 Clear Content and Structure
We aim to use clear headings, organised sections and straightforward language to help visitors understand our content and navigate our websites more easily.
3.2 Readable Text
We aim to present text in a readable format, with appropriate spacing, contrast and text sizes to support comfortable reading.
3.3 Images and Alternative Text
Where appropriate, we aim to provide alternative text for meaningful images so that visitors using screen readers can understand relevant visual content.
Decorative images may be used without alternative text where appropriate.
3.4 Navigation and Links
We aim to use clear navigation menus and meaningful link descriptions to help visitors understand where links lead.
3.5 Mobile Accessibility
We aim to make our websites usable across different screen sizes and devices, including desktop computers, tablets and mobile phones.
3.6 Assistive Technologies
We aim to support visitors who use assistive technologies, including screen readers, keyboard navigation and browser accessibility features.
We recognise that some website features, third-party tools or older content may not fully support all accessibility needs.
4. Known Accessibility Limitations
Although we aim to make our websites accessible, some areas may not fully meet accessibility standards at present.
Potential accessibility limitations may include:
- Older blog posts or learning resources that may not use consistent heading structures or formatting.
- Images that may not have appropriate alternative text.
- Some documents or downloadable learning materials that may not be fully accessible to screen readers.
- Third-party features, embedded content or external services that may have accessibility limitations beyond our direct control.
- Some website elements that may not provide the same level of accessibility across all devices, browsers or assistive technologies.
We have not completed a comprehensive accessibility audit of all three websites. As a result, there may be additional accessibility issues that we have not yet identified.
We welcome feedback from visitors who experience accessibility difficulties and will consider reasonable improvements wherever possible.
5. Accessibility Support and Browser Settings
Visitors may be able to improve their browsing experience by using accessibility features available on their devices, browsers or assistive technologies.
Depending on your needs, these features may include:
- Increasing text size or zooming in on website content.
- Using screen readers or text-to-speech software.
- Adjusting colour contrast or display settings.
- Using keyboard navigation instead of a mouse.
- Enabling captions or other accessibility features where supported by the content.
- Using browser extensions or accessibility tools designed to improve readability.
The availability and effectiveness of these features may vary depending on your device, browser and the content being accessed.
If you experience difficulties accessing any information on our websites, please contact us. We will do our best to help you access the information you need.
6. Feedback and Accessibility Requests
We welcome feedback about the accessibility and usability of our websites.
If you experience difficulty accessing information, navigating a page or using any feature on our websites, please let us know.
You can contact us if you:
- Encounter content that is difficult to read or understand.
- Have difficulty using a particular page or website feature.
- Find that an image, document or learning resource is not accessible.
- Need information provided in an alternative format.
- Have suggestions for improving the accessibility of our websites.
Where reasonably possible, we will try to provide the information you need in a suitable alternative format or suggest another way to access it.
When contacting us, please include the website address and a brief description of the accessibility issue. This will help us understand the problem and investigate it.
We appreciate all feedback and will consider it when making improvements to our websites.
7. Ongoing Improvements
We recognise that website accessibility is an ongoing responsibility rather than a one-time task.
We aim to review and improve the accessibility of our websites as they develop and as new content, features and learning resources are added.
Our ongoing efforts may include:
- Reviewing website layouts, navigation and page structure.
- Improving text readability, colour contrast and content presentation.
- Adding or improving alternative text for meaningful images.
- Reviewing downloadable documents and learning materials for accessibility.
- Addressing accessibility issues brought to our attention by visitors.
- Considering accessibility when introducing new website features or third-party services.
We may also review this Accessibility Statement periodically to ensure that it reflects our current approach and any improvements made.
Our aim is to make the TLT-UK websites welcoming, informative and accessible to as many visitors as possible.
8. Contact Information
If you have any questions about this Accessibility Statement, experience difficulties using our websites or would like to request information in an alternative format, please contact us using the details below.
Thai Language Tuition UK (TLT-UK)
Business owner: Urai Khomkham
Email: support@thailanguagetuition.com
When contacting us about an accessibility issue, please include the website address and a description of the difficulty you experienced, if possible.
We welcome your feedback and will do our best to help you access the information and resources available on our websites.